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Part 3 of 3: Lessons from Hotel Industry HTNG 2010 – Clouds in The Forecast for Hotel Tech Developers

March 11, 2010

                                                    Cloud computing is more than a good thing.  According to Nick Price,  Mandarin Oriental’s CIO/CTO, it is a requirement for any vendor who wants to do business with MO in the future.  Price made this pronouncement at the conclusion of his presentation, ‘Clouds Are Looming: Are You Ready,’ at the HTNG  Conference in Orlando March [...]

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Part 2 of 3: Lessons from Hotel Industry HTNG 2010 – How to attract Gen-Y guests and keep Gen-Y staff.

March 10, 2010

Gen-Y: We want them in our hotel rooms, and we expect them to do a good job when they work for us. The mature people reading this already know there are challenges here.  A great speaker at the HTNG North American Conference in Orlando last week was the Gen-Y consultant Jason Ryan Dorsey (jasondorsey.com) who [...]

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Part 1 of 3: Lessons from Hotel Industry HTNG 2010: Plan for the Future

March 9, 2010

The Future of Technology was the underlying agenda at the HTNG 2010 North America Conference in Orlando last week.  Effective, forward-looking technology is now essential for the hospitality industry, which has long been seen as a lagging sector.  Here are three data points that will drive hotel tech vendor R&D in 2010 and beyond:

Gen-Y guests [...]

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Eye on Innovation: Flow-Through Business Analysis for Hotels

March 4, 2010

1-minute video: Julie Keyser-Squires explains the benefits of flow-through.
More Info on Flow-through Business Analysis: Flow-Through Viewpoint
Innovators: Joseph S. Bello, CHA, vice president, asset management, Inland American Lodging Advisors, Inc. and the Inland Asset Management Team.
Warren Winslow, CPA, CHAE, CHTP, Corporate Controller for Peabody Hotel Group
Where they innovated: At 103 properties controlled by Inland American Lodging [...]

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