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AT&T Hotel and Conference Center Raises Customer Satisfaction Ratings with Focus on Guest Experience
January 4, 2018
The AT&T Hotel and Conference Center in Austin, Texas is the meeting destination for hundreds of local, national and international companies. It offers 83,000 sq. ft. of high-tech meeting facilities and 297 guestrooms on site, with access to additional rooms through a collaborative partnership with surrounding hotels in Austin’s high-tech Innovation District. The hotel understands how to use technology to elevate the guest experience and continuously improve and retain high TripAdvisor scores.
Softscribe brings ideas and strategic thinking to our public relations efforts. The positive effects are tangible: increasing brand awareness and increasing energy in the sales teams.
I just wanted to share some great results from our recent press release—we garnered 7 leads – 5 good ones—right after that press release hit! All were impressed! Thanks for all you do!
Softscribe helped us identify our core positioning and then increased our exposure in the industry through meaningful customer stories and press releases. Our public relations momentum has resulted in a 30% increase in hits on our website, which brings us more qualified customers.
Softscribe Inc. became an integral part of our PR and marketing efforts. Their guidance helped us focus our efforts and their expertise led us to experience immediate benefits.